Additional Mail Order

CVS Mail Service Login

Manage your mail order prescriptions.

Mail Order Registration

Need Assistance?

  • Online
    www.caremark.com/about-us/contact-us.html
  • Phone
    Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711). A pharmacist is available during normal business hours.
  • Mail
    CVS Caremark
    Customer Care Correspondence
    PO Box 6590
    Lee’s Summit, MO 64064-6590

Rx delivered to your door

Save on medications you take regularly (such as high blood pressure or diabetes medicine) when you have them delivered by mail, in 90-day supplies, from CVS Caremark Mail Service Pharmacy. It’s an easy way to make sure you have the medication you need, when you need it, with one less thing to worry about.

Savings

One 90-day supply typically costs less than three 30-day supplies, so you can be sure you're paying a lower price. And we deliver by mail, anywhere you choose, with no-cost shipping.

Convenience

Mail delivery means no more monthly trips to the pharmacy, and with automatic refills, you won't need to keep track of refill schedules either. We alert you 10 days before a refill in case you need to change the delivery date or location.

Safety

Every order is filled by a licensed pharmacist, then quality checked before shipping. Our discreet packages are tamper-proof, weather-proof and temperature controlled. Plus, we'll send status alerts by email, phone or text – so there’s nothing to worry about.

Two easy ways to get started

  1. Online - Visit Caremark.com/mailservice
  2. By phone - Call the number on your member ID card for live help getting set up. Be sure to have a prescription bottle in hand, all the information needed to get started is on the label.

Download the CVS Caremark mobile app to manage mail orders anytime, anywhere.

Rx delivered to your door

Save on medications you take regularly (such as high blood pressure or diabetes medicine) when you have them delivered by mail, in 90-day supplies, from Costco Mail Order Pharmacy. It’s an easy way to make sure you have the medication you need, when you need it, with one less thing to worry about. Costco Mail Order FAQs

Convenience

Costco Mail Order Pharmacy can deliver 90-day supplies of medications you take regularly to your door. For even more convenience, start automatic refills, too. And we deliver by mail, anywhere you choose, with no-cost shipping.

Safety

Every order is filled by a licensed pharmacist, then quality checked before shipping. Our discreet packages are tamper-proof, weather-proof and temperature controlled. Plus, we'll send status alerts by email, phone or text – so there’s nothing to worry about. Contactless delivery keeps you and your loved ones safe. Secure, nondescript packaging protects your privacy.

Two easy ways to register for mail order

  1. Online

    How to Set Up a Profile Account on Rx.costco.com

    1. Go to Rx.costco.com and click Sign In/Register.
    2. Select Create Account, enter your email, and click Send Code.
    3. Enter the verification code from your email.
    4. Create a password and click Continue.
    5. Enter your name, date of birth, mobile number, and ZIP code.
    6. Provide your address and gender. Select Yes for prescription insurance.
    7. Click Continue and then Let’s Go to view your profile.
    8. You can add family members and pets later under the 'People and Pets' tab.

    Detailed instructions to set up your online account.

  2. Phone

    Call us for help getting set up. Be sure to have a prescription bottle in hand, all the information needed to get started is on the label.

    Costco Mail Order Pharmacy - Customer Service
    1-800-607-6861 phone
    1-800-633-0334 fax
    Monday through Friday 7 a.m. to 9 p.m.
    Saturday 11:30 a.m. to 4 p.m.

Additional Ordering Options After Registration

  • How to Order a New Prescription

    1. Log in at Rx.costco.com and click Request a New Prescription.
    2. Choose Mail Order.
    3. Select a submission method.
    4. Enter your doctor’s info and prescription details.
    5. Add optional comments and click Submit Request.

    Standard shipping is free; expedited options cost extra.

  • How to Order a Refill

    1. Log in and go to your Prescription List.
    2. Click Refill next to the medication.
    3. Confirm Mail Order delivery and shipping/payment details.
    4. Review and click Submit Request.
    5. You’ll get a confirmation once the pharmacy begins processing.
  • Shipping & Delivery

    • Orders arrive in 7–10 business days after Costco receives the prescription.
    • Packages include medication, label, drug info sheet, and child-safety caps.
    • Easy-open caps are included if selected.
    • You’ll get a tracking number once your order ships.
  • Payment Options

    Costco accepts Visa and MasterCard.

  • E-prescribe

    Ask your prescriber to electronically submit your prescription to Costco Mail Order Pharmacy. By law, faxed or e-prescribed prescriptions are only valid if sent from a prescriber's office.

  • Mail

    Mail your new prescription to:

    Costco Mail Order Pharmacy
    802 134th St. S.W. Suite 140
    Everett, WA 98204-9935