Medical Policies

Clinical criteria are used to support consistent, evidence-based decisions regarding the diagnosis, management, and treatment of health care conditions.

CommunityCare uses its plan Medical Policies when an applicable policy is available. When a CommunityCare Medical Policy is not available, CommunityCare uses nationally recognized clinical criteria based on current medical evidence, widely accepted clinical practice guidelines, and relevant clinical literature.

CommunityCare used InterQual® criteria for requests received before October 3, 2026, and uses MCG™ Care Guidelines for requests received on or after October 3, 2026.

Medical Policies

Medical Drug List

Medical Drug Policies