CommunityCare is here for you. We are dedicated to taking care of our members and ensuring you have access to health care services.
ExcelCare utilizes nationally published criteria to review severity of illness and intensity of service in determining medical length of stay necessity. Lengths of stay are assigned using Truven Health Analytics.
Each case is reviewed individually, taking into consideration the patient's medical condition to ensure individual needs are met. As a result of this careful review, ExcelCare's managed population have average lengths of hospital stay which are lower than area averages.
ExcelCare phones are promptly handled by licensed nurses whose utilization review expertise is enhanced by their clinical background. When a physician review is indicated, our medical and psychiatric advisors can be contacted immediately, which facilitates the certification process and avoiding delays. Working as a team, our professionals evaluate and determine appropriate levels of care.
To learn more about ExcelCare please call, 918-594-5222 (in Tulsa) and 1-800-544-8922 (statewide).
Our office hours are 7:30 a.m. to 5:00 p.m., Monday through Friday.