Disaster Planning Policy

In the event of an emergency or disaster declaration, CommunityCare will implement procedures to ensure that, to the extent reasonably possible, members will be able to continue accessing their Medicare Part C and D benefits.

If the Governor of Oklahoma, the U.S. Secretary of Health and Human Services, or the President of the United States declares a state of disaster or emergency in our geographic area, members will be entitled to care from CommunityCare.

CommunityCare may voluntarily implement all or portions of the following measures, at its discretion:

  • Allow Part C/D and supplemental plan benefits to be furnished at specified non-contracted facilities (NOTE: For Part C benefits, the facility must be Medicare-certified);
  • Waive in full or in part requirements for authorization or pre-notification;
  • Temporarily reduce plan approved cost-sharing amounts; and/or
  • Waive the 30-day enrollee notification requirement, provided that all the changes benefit the enrollee.

CommunityCare will continue to operate under its disaster procedures until the later of:

  • the date it receives notice that the emergency or disaster declaration is no longer in effect; or
  • 30 days from the date the emergency or disaster was initially declared. At the end of that time, CommunityCare will resume normal operations.


  • CommunityCare is an HMO with a Medicare contract. Enrollment in Senior Health Plan depends on contract renewal.
  • You may join or leave a plan only at certain times. Please call Senior Health Plan or 1-800-MEDICARE (1-800-633-4227) for more information. TTY users should call 1-877-486-2048. You can call this number 24 hours a day, seven days a week.
  • You can join Senior Health Plan if you are entitled to Medicare Part A and enrolled in Medicare Part B and live in the service area. However, individuals with End Stage Renal Disease are generally not eligible to enroll in Senior Health Plan unless they are members of our organization and have been since their dialysis began.
  • Senior Health Plan has formed a network of doctors, specialists, and hospitals. You can only use doctors who are part of our network. The health providers in our network can change at any time. You can ask for a current Provider Directory for an up-to-date list or search the Senior Health Plan provider directory on this website. If you choose to go to a doctor outside of our network, you must pay for these services yourself. Neither Senior Health Plan nor Original Medicare will pay for these services.
  • You must continue to pay your Medicare Part B premium, even if the Senior Health Plan premium is $0.